0402 32418


Effective: 1st June 2013 – reviewed 21st May 2018.

We are committed to protecting and respecting your personal privacy. Our intent is to inform you about our policies and ask for consent — we do not assume we have it.

Our storage policy on contact general email addresses collected with web forms have a 36 month shelf life, whereas if there is no contact between us in that timeframe, we will delete your form entry and remove you from our website database. As we have independently emailed you, our mailing system and CRM will keep your contact name and address on file until the time that is also removed from our mail client or CRM. We have a 24 month policy on unreturned emails and 24 month policy on our CRM contact manager system.

For PII (Personally Identifiable Information), we use up to date systems who ensure the strictest of security on our internal systems where we store our digital data. Our Patient Records, Appointments and Waiting Room software is EU based and GDPR Proof.

It’s specific features are:

  • Server encryption for data – all patient data is encrypted at a server level to make sure that only approved staff and users can access the data.
  • Data auditing – Reporting functionality to assess, monitor and report on how, when and where your data is accessed.
  • Product access security enhancements – improved system passwords to include expiry dates, appropriate levels of character complexity and mandatory minimum password lengths.
  • The right to be forgotten – We facilitate any right to be forgotten requests via a dedicated support function to qualify and process any such requests that have met a pre-determined set of GDPR compliant conditions.

We use Gmail and Office365 as our mailing client, who are compliant in all aspects of GDPR, including appropriate EU-US and Swiss-US Privacy Shield frameworks.

The form on our website is for repeat prescriptions only and has specific double optin, to include a message like “I consent to my submitted data being collected and stored on this website”. All form entries are stored within our website’s database and do include your name, email address and phone number. At no time, does our website collect patient sensitive data or payment information.

If you do not agree to this, please contact us by alternative methods to avoid any potential misunderstanding.

Email addess: reception@bradshawsls.ie

Phone Number: 0402 32418

This webpage tells you the data protection and privacy practices for www.arklowdoctors.ie, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.

We do not actively track you as an individual, rather we have systems in place to keep your name and email address, as well as other identifiable provided information stored so we can provide you with the high level of service you expect from us.

We used advanced website analytics tracking data as detailed below:

We use Google analytics, Google DoubleClick, Gravatar, Facebook Audience, Facebook insights, Twitter analytics, Google Search Console,  Fastbase analytics and WordPress stats, all of which to help us understand how potential customers interact with our website and make the experience better for you.

Should you send us an email via the contact form, your name, email address and message will be emailed to us (as you would expect).

This information is then kept private and SSL secured in our CRM. We will store this information within our own email system so that we are able to respond to you. If you selected to optin to our newsletter, our CRM system will take your email address, first and last name and add to our newsletter list for future correspondence. We will not share this data with third party businesses to market to you.

Should you comment on a blog post or web page on this site, then your name, email address, IP address and the message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.

The website does use cookies when you browse this website. These are used to ensure proper running of this website and also to help us improve your experience when browsing.

We use 3rd Party / Tracking / Advertising cookies, as detailed above.


Cookie Type Duration Description
Blog/Post Comments Persistent 1 year If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option).
Cookie Header Persistent 1 year In the Footer of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous.
Analytics To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.
WordPress Persistent 1 year WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people, it is not set at all. User data is all anonymous.


How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however, it is not displayed on the website or shared with any third party.

We may also use your email to help resolve issues or disputes, for example, if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Protection of your information

We use our best endeavours to safeguard the confidentiality of your personally identifiable information, we use encryption (such as SSL) and hosting firewalls to further protect the information as it travels across the Internet.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you, at a time of our convenience.

You should know that because of technical constraints, all information is never completely removed from our databases or cloud systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information first, then quarterly we will optimise our servers and databases, further removing any server stored information.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services.

Website Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.